Diversity, Equity, and Inclusion Statement

Our Belief

Commerce is for everyone. A marketplace works best when it reflects, represents, and respects the full diversity of the people who buy and sell on it. This Statement describes Upmos’s commitments to diversity, equity, and inclusion (“DEI”) — in our workplace, on our marketplace, and across our supply chain — and the concrete steps we take and goals we measure ourselves against.

Definitions

We use the following working definitions:

• Diversity — the presence of meaningful representation across dimensions of human difference, including race, ethnicity, gender, sexual orientation, gender identity, age, disability, neurodivergence, veteran status, religion, national origin, socioeconomic background, and lived experience.
• Equity — fair treatment, access, opportunity, and advancement for all, with deliberate attention to the structural and systemic barriers that disadvantage some groups.
• Inclusion — a culture where everyone feels respected, supported, and able to contribute fully.
• Belonging — the felt sense that one is valued and accepted on the team and in the community.

Workplace Commitments

Within our own workforce, Upmos commits to:

• Inclusive hiring practices, including structured interviews, diverse interview panels, and skills-based assessment;
• Pay equity audits annually, with prompt remediation of unjustified gaps;
• Career-development sponsorship and mentorship programs targeted at underrepresented populations;
• Employee Resource Groups (“ERGs”) supported with funded programs and executive sponsorship;
• Inclusive benefits, including parental leave (regardless of gender or family structure), domestic-partner coverage, fertility benefits, gender-affirming care, and mental-health support;
• Flexible work arrangements that accommodate caregiving and disability;
• Anti-discrimination and anti-harassment training annually, with additional training for managers;
• Procurement preferences for diverse suppliers (see Supplier Diversity below).

Marketplace Commitments

On the Upmos marketplace, we commit to:

• Inclusive search and ranking — the algorithms that surface products do not unjustly disadvantage vendors based on the demographics of their ownership;
• Highlighting underrepresented founders through curated collections, sponsored placements at no charge, and editorial content;
• Accessibility — see our Accessibility Statement and Accessibility Compliance Policy;
• Anti-discriminatory enforcement of policy — see our Anti-Discrimination Policy and Trust & Safety Policy;
• Vendor education programming for small and underrepresented sellers.

Supplier Diversity

In our own procurement (technology, professional services, fulfillment, marketing), Upmos commits to:

• Set an aspirational target of 20% of annual third-party spend with certified diverse suppliers by 2028;
• Accept the following diversity certifications: Women’s Business Enterprise National Council (WBENC), National Minority Supplier Development Council (NMSDC), National LGBT Chamber of Commerce (NGLCC), Disability:IN, U.S. Small Business Administration’s Women-Owned Small Business and 8(a) programs, Veteran’s Affairs Center for Verification and Evaluation;
• Provide diverse suppliers with prompt payment (NET-15 or better);
• Publish annual progress in our Transparency Report.

Measurable Goals

We hold ourselves accountable to the following goals:

Goals and progress are reviewed annually by Upmos’s Board of Directors and published in our annual Transparency Report at /transparency-report/.

Accountability and Governance

DEI strategy is owned by Upmos’s Chief People Officer in partnership with the Chief Marketplace Officer, with quarterly reporting to the Board of Directors. Executive compensation includes a DEI scorecard component reviewed annually.

Reporting Concerns

If you witness or experience conduct inconsistent with this Statement, please report via the Whistleblower Hotline, by email to ethics@upmos.com, or through the Anti-Discrimination Policy‘s complaint procedures. Retaliation against reporters is prohibited.

Continuous Improvement

DEI is a journey, not a destination. We publish our progress annually, including where we have fallen short, and refine our programs each year based on feedback from employees, vendors, customers, and outside experts.

Contact

Email: dei@upmos.com

How Can You Contact Us About This Policy?

If you have any further questions or comments or wish to report any problematic Content or Contribution, you may contact us by:

General Contact

• Phone: 1(855)637-2433 (Mon–Fri, 9 AM–5 PM CST)
• General Support: support@upmos.com
• Report Issue: upmos.com/report
• Send Feedback: upmos.com/feedback

Department Directory

Mailing Address

Upmos Inc.
9896 Bissonnet St
Houston, TX 77036
United States