International Trade & Customs Policy
Effective Date: January 1, 2026 | Last Revised: May 12, 2026 | Version 1.1
In Plain English (Non-Binding Summary)
1. Policy Overview. Upmos operates as a multinational marketplace and complies with all applicable international trade laws, customs regulations, and export control requirements. 3. Harmonized System (HS) Codes. All products must be classified using the Harmonized Tariff Schedule (per the International Convention on the Harmonized Commodity Description and Coding System, administered by the World Customs Orga
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Table of Contents
- 1. Policy Overview
- 2. Customs Documentation Requirements
- 3. Harmonized System (HS) Codes
- 4. Valuation For Customs Purposes
- 5. Duties, Tariffs & Taxes
- 6. Import Procedures & Customs Clearance
- 7. Export Regulations & Controls
- 8. Sanctions & Restricted Parties
- 9. Trade Agreements & Preferential Treatment
- 10. Prohibited & Restricted Goods
- 11. Labeling & Marking Requirements
- 12. Shipping & Incoterms
- 13. Shipping Documentation
- 14. Customs Brokers & Agents
- 15. Customs Audits & Compliance Verification
- 16. Anti-Dumping & Countervailing Duties
- 17. Trade Compliance Program
- 18. Country-Specific Requirements
- 19. Documentation Retention
- 20. Modifications To Policy
- 21. Contact Information & Related Policies
- Changelog
- How Can You Contact Us About This Policy?
- Version History
1. Policy Overview
Global Compliance:
Upmos operates as a multinational marketplace and complies with all applicable international trade laws, customs regulations, and export control requirements.
Scope:
This policy applies to:
- All international shipments and cross-border transactions
- Import and export documentation requirements
- Customs duties, tariffs, and VAT collection
- Trade agreement compliance (USMCA, etc.)
- Restricted and prohibited goods by jurisdiction
Our Commitment:
- Accurate customs classification and valuation
- Timely regulatory documentation
- Cooperation with customs authorities
- Compliance with sanctions and trade restrictions
2. Customs Documentation Requirements
Mandatory Documentation:
Commercial Invoices:
- Detailed description of goods
- Unit prices and total value
- HS codes (Harmonized System codes)
- Incoterms and payment terms
Packing Lists:
- Item-by-item breakdown
- Packaging dimensions and weights
- Package contents and quantities
Certificates of Origin:
- Country of manufacture
- Required for preferential trade agreements
- Issued by authorized organizations
Import/Export Permits:
- Required for restricted categories
- Seller responsible for obtaining
- Must be attached to customs documents
3. Harmonized System (HS) Codes
Code Requirements:
All products must be classified using the Harmonized Tariff Schedule (per the International Convention on the Harmonized Commodity Description and Coding System, administered by the World Customs Organization):
- 6-digit minimum (many countries require 8-10 digits)
- Must match product description exactly
- Incorrect codes delay customs clearance
- Sellers are responsible for accuracy
Categories Requiring Special Codes:
- Electronics and technology
- Textiles and apparel
- Chemicals and pharmaceuticals
- Food and beverages
- Metals and minerals
Resources:
- Official HS Code Database: https://www.wcoomd.org/
- Country-specific tariff schedules available through customs authorities
4. Valuation For Customs Purposes
Customs valuation follows the WTO Valuation Agreement (Agreement on Implementation of Article VII of GATT 1994) and 19 U.S.C. § 1401a.
Valuation Rules:
Transaction Value (Primary Method):
- Price actually paid or payable
- Plus royalties and license fees
- Plus assists (materials provided by buyer)
- Plus commissions and costs
- Less allowable deductions
Declared Value:
- Must match invoice price
- Cannot be artificially understated
- Subject to customs audit and penalties
- Fraudulent valuation violates law
Appraisal Authority:
- Customs may appraise goods independently
- If declared value appears false
- Seller liable for underpayment penalties
5. Duties, Tariffs & Taxes
Duty Calculation:
Base Rate:
- Determined by HS code classification
- Varies by country and trade agreement
- Subject to anti-dumping duties
- May include safeguard duties
Most Favored Nation (MFN) Rates:
- Applied to products from WTO members
- Generally lowest available rates
Preferential Rates:
- Available under trade agreements (USMCA, etc.)
- Require Certificate of Origin
- Only for eligible countries and products
Value Added Tax (VAT):
- Collected in most countries
- Calculated on landed value (price + duties)
- Upmos assists with VAT collection and remittance
6. Import Procedures & Customs Clearance
Standard Import Process:
Step 1: Pre-Arrival Notification
- Advance Shipment Information (ASI)
- Filed 24-48 hours before arrival
- Enables pre-clearance processing
Step 2: Customs Entry Filing
- Broker or customs agent submits entry
- Includes invoices, packing lists, permits
- Filed within 5 business days of arrival
Step 3: Customs Examination
- Physical inspection may be required
- Data review for compliance
- Verification of declared values and codes
Step 4: Assessment & Payment
- Duties and fees calculated
- Payment required before release
- Refund possible if entry corrected
Step 5: Release & Delivery
- Goods released to importer
- Delivered to final destination
7. Export Regulations & Controls
Export controls are governed by the Export Administration Regulations (EAR, 15 CFR Parts 730–774), International Traffic in Arms Regulations (ITAR, 22 CFR Parts 120–130), and the Export Control Reform Act of 2018 (50 U.S.C. §§ 4801–4861).
Export Requirements:
Export Declarations:
- Shipper’s Export Declaration (SED) required
- Filed electronically (eManifest)
- Contains product HS codes and values
- Shipper/seller responsible
Restricted Export Categories:
- Dual-use items (civilian and military)
- Technology and encryption products
- Certain metals and minerals
- Products with license restrictions
Country-Specific Restrictions:
- Certain countries have trade restrictions
- Sanctioned countries prohibit all trade
- License may be required for specific countries
End-Use Verification:
- Buyer use must be legitimate
- High-value items may require verification
- Penalties for unauthorized end-use
8. Sanctions & Restricted Parties
Sanctions compliance is governed by the International Emergency Economic Powers Act (IEEPA, 50 U.S.C. §§ 1701–1707), OFAC regulations (31 CFR Part 500), EU Council Regulation (EC) No 2580/2001, and the EU Global Human Rights Sanctions Regulation (2020/1998).
Trade Sanctions:
Sanctioned Countries:
Upmos does not conduct transactions with:
- Iran
- North Korea
- Cuba
- Syria
- Crimea (Russian-occupied)
- Other countries designated by OFAC
Restricted Party Screening:
- OFAC SDN (Specially Designated Nationals) list
- Denied Parties List (BIS)
- Entity List (BIS)
- Unverified List (BIS)
Screening Process:
- All buyers screened against restricted lists
- Transactions blocked if match found
- Seller must verify customer legitimacy
Penalties:
- Civil penalties up to $250,000+
- Criminal penalties up to $1 million
- Account termination on Upmos
9. Trade Agreements & Preferential Treatment
Trade agreements are implemented under 19 U.S.C. §§ 4501–4732 (USMCA Implementation Act) and EU Regulation 978/2012 (GSP).
USMCA (United States-Mexico-Canada):
- Duty-free treatment for eligible products
- Requires Certificate of Origin
- Rules of origin requirements must be met
- Valid for 4 years
EU Trade Agreements:
- Generalized System of Preferences (GSP)
- Duty preferences for developing countries
- Form A certificate required
Other Agreements:
- Regional trade partnerships
- Bilateral agreements
- Subject to specific rules and requirements
Eligibility:
- Product must meet rules of origin
- Seller must provide proper documentation
- Buyer must claim preference
10. Prohibited & Restricted Goods
Strictly Prohibited:
- Weapons and explosives
- Narcotics and controlled substances
- Counterfeit goods
- Endangered species (CITES)
- Hazardous materials (without permits)
- Radioactive materials
Country-Specific Restrictions:
Vary by destination:
- Agricultural products (phytosanitary certificates)
- Electronics (electromagnetic compliance)
- Food products (health certificates)
- Textiles (visa requirements)
Seller Responsibility:
- Research destination country restrictions
- Obtain required permits before shipping
- Document compliance efforts
- Liable for violations
11. Labeling & Marking Requirements
Country of Origin Marking:
- “Made in [Country]” required
- Must be clear and conspicuous
- For finished products only
- Language of destination country preferred
Warnings & Hazard Labels:
- Required for hazardous materials
- Multi-language labeling may be required
- Seller liable for missing warnings
Product-Specific Requirements:
- Textiles: country of origin and fiber content
- Electronics: FCC markings, voltage ratings
- Food: ingredient lists, allergen warnings
12. Shipping & Incoterms
Incoterms 2020 Definitions:
EXW (Ex Works):
- Buyer arranges everything
- Seller places goods at facility
FCA (Free Carrier):
- Seller hands off to carrier
- Buyer pays freight and insurance
CPT (Carriage Paid To):
- Seller pays freight to destination
- Buyer pays insurance
CIP (Carriage & Insurance Paid):
- Seller pays freight and insurance
- Delivery at agreed point
DAP (Delivered at Place):
- Seller pays all freight
- Buyer clears customs and pays duties
DDP (Delivered Duty Paid):
- Seller pays everything
- Delivered to final destination
- Seller responsible for compliance
13. Shipping Documentation
Required Documents:
Bill of Lading (B/L):
- Contract of carriage
- Proof of shipment
- Negotiable or non-negotiable
- Original and copies required
Air Waybill:
- For air cargo
- Non-negotiable
- Issued by airline
Commercial Invoice:
- Seller’s invoice to buyer
- Basis for customs valuation
- Must be truthful and accurate
Packing List:
- Detailed package contents
- Weights and dimensions
- Item descriptions
Insurance Certificate:
- Proof of cargo insurance
- Required if CIP/CIF terms used
14. Customs Brokers & Agents
Authorized Brokers:
- Licensed by customs authorities
- Can file entries on your behalf
- Required for some shipments
Broker Responsibilities:
- Accurate documentation
- Timely filing
- Duty payment
- Compliance with regulations
Broker Selection:
- Verify licensing and reputation
- Understand fee structure
- Check experience with your products
- Ensure proper bonding
Upmos Role:
- May assist broker selection
- Provide documentation to brokers
- Does not guarantee broker performance
- Seller responsible for broker compliance
15. Customs Audits & Compliance Verification
Audit Triggers:
- Unusual trade patterns
- Valuation discrepancies
- Missing or incomplete documentation
- Seller history of violations
- Random compliance checks
Audit Process:
- Customs issues questionnaire
- Seller provides documentation
- Physical inspection possible
- Corrections and penalties assessed
Common Deficiencies:
- Misclassified products
- Undervalued shipments
- Missing certificates of origin
- Incorrect HS codes
- Prohibited items
Penalties:
- Duties and interest owed
- Liquidated damages (20%)
- Possible criminal prosecution
- Account suspension on Upmos
16. Anti-Dumping & Countervailing Duties
Anti-dumping duties are governed by 19 U.S.C. § 1673 et seq. and EU Regulation 2016/1036. Countervailing duties are governed by 19 U.S.C. § 1671 et seq. and EU Regulation 2016/1037.
Anti-Dumping (AD):
- Applies when goods sold below fair value
- Imposed by importing country
- Based on investigation of pricing
- Can be 10-500%+ additional duty
Countervailing Duties (CVD):
- Responds to export subsidies
- Imposed by importing country
- Applied to government-supported products
Affected Products:
- Steel and aluminum
- Agricultural products
- Chemicals and pharmaceuticals
- Electronics and machinery
Compliance:
- Research applicable AD/CVD orders
- Ensure competitive pricing
- Document pricing justification
- Consult with customs broker if targeted
17. Trade Compliance Program
Upmos Requirements:
Seller Training:
- Mandatory customs compliance training
- HS code classification basics
- Documentation requirements
- Prohibited goods identification
Audit & Monitoring:
- Regular compliance audits
- Documentation verification
- Corrective action plans for violations
- Performance metrics tracking
Escalation Process:
- First violation: warning and training
- Second violation: account restriction
- Third violation: account suspension
- Severe violations: immediate termination
Resources:
- Customs compliance guides
- Webinars and training materials
- Broker referral list
- Classification tools
18. Country-Specific Requirements
United States:
- ISF (Importer Security Filing) 24 hours pre-arrival
- Entry filed within 5 days of arrival
- CBP can demand samples/inspections
European Union:
- IOSS (Import One-Stop Shop) for non-EU sellers
- VAT calculated on total landed cost
- Customs Declaration required
Canada:
- Commercial Invoice in English or French
- BSF 186 customs clearance form
- Duties calculated at border
United Kingdom (Post-Brexit):
- Separate customs procedures from EU
- Additional documentation required
- Import/export licenses for some goods
Mexico:
- Pro-forma invoice requirements
- Pedimento (customs declaration)
- Trade agreement compliance verification
19. Documentation Retention
Record Keeping:
- Maintain all shipping documents
- Keep customs declarations 5-7 years
- Store commercial invoices and packing lists
- Preserve correspondence with customs
Digital Records:
- Scans acceptable if legible
- Metadata showing date/time
- Secure backup storage
- Easy retrieval for audits
Audit Preparation:
- Organize documents by shipment
- Index large volumes
- Identify potential issues proactively
- Consult broker or attorney if needed
20. Modifications To Policy
Updates:
We may update this policy as needed. Material changes will be communicated via:
- Email notification to sellers
- Prominent notice on seller dashboard
- Updated “Last Modified” date on this page
Continued Use:
Continued use of Upmos services constitutes acceptance of policy changes.
Changelog
| Version | Date | Changes |
|---|---|---|
| 3.0 | February 17, 2026 | Comprehensive policy update: replaced EULA TOC/key-actions/key-highlights with correct trade content; applied Title Case to all headings and TOC links; added legal citations (19 U.S.C., EAR, ITAR, OFAC, EU Customs Code, WCO/WTO); added trade compliance contact information; added comprehensive cross-links; fixed dark mode (applyDarkBg, table visibility, warning-box, section borders); scoped prefers-color-scheme; removed separators; added changelog, version tag, progress bar, back-to-top. |
| 2.0 | January 3, 2026 | Complete policy content with 21 trade sections. CSS framework and page structure. |
| 1.0 | 2025 | Initial page creation. |
How Can You Contact Us About This Policy?
If you have any further questions or comments or wish to report any problematic Content or Contribution, you may contact us by:
General Contact
- Phone: 1(855)637-2433 (Mon–Fri, 9 AM–5 PM CST)
- General Support: support@upmos.com
- Report Issue: upmos.com/report
- Send Feedback: upmos.com/feedback
Department Directory
| Department | Purpose | |
|---|---|---|
| General Support | support@upmos.com | Account help, general inquiries |
| Legal | legal@upmos.com | Legal questions, appeals, terms inquiries |
| DMCA / Copyright | dmca@upmos.com | Copyright infringement notices & counter-notices |
| Privacy | privacy@upmos.com | Data requests, CCPA/GDPR inquiries |
| Fraud | fraud@upmos.com | Report fraudulent activity (24/7) |
| Security | security@upmos.com | Vulnerability reports, bug bounty |
| Disputes | disputes@upmos.com | Transaction & seller disputes |
| Refunds | refunds@upmos.com | Refund requests & status |
| Accessibility | accessibility@upmos.com | Accessibility issues & feedback |
Mailing Address
Upmos Inc.
9896 Bissonnet St
Houston, TX 77036
United States
Governing Law & Jurisdiction
This Policy is governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to this Policy that cannot be resolved through our internal process shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, with proceedings conducted in Houston, Harris County, Texas. You and Upmos each waive the right to a jury trial and the right to participate in any class-action or collective proceeding.
If arbitration is found unenforceable or inapplicable to a particular claim, you agree that any legal action shall be brought exclusively in the state or federal courts located in Harris County, Texas, and you irrevocably consent to the personal jurisdiction of those courts.
If any provision of this Policy is held invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any right or provision shall not constitute a waiver. This Policy, together with our Terms of Use, constitutes the entire agreement between you and Upmos with respect to the subject matter herein.
Version History
Material revisions to this Policy are tracked below. Minor typographical fixes are not separately enumerated.
| Version | Date | Changes |
|---|---|---|
| v1.1 | May 12, 2026 | Restored chip navigation and the “In Plain English” non-binding summary box; rebuilt the jump-bar into three categorized columns (Overview / Coverage & Rules / Resolution & Help) and removed its sticky positioning; readability hardening for both light and dark mode so that strong/emphasis text, table cells, and contact-section labels remain legible regardless of the active theme. |
| v1.0 | May 11, 2026 | Initial publication under the Upmos Gold Standard policy format with full accessibility chrome, JSON-LD schema, dark mode, reading progress bar, two-column TOC, jump-bar, and Department Directory contact table. |
