Upmos Legal & Policy Center
Last Reviewed: May 13, 2026 | 88 Published Policies
This page lists all of Upmos’s legal policies and compliance documents in one place, in accordance with EU Digital Services Act Article 14 and applicable FTC transparency requirements. Use the categories below to find the policy you need. Questions? Contact legal@upmos.com.
Core Legal Foundation
The foundational agreements governing use of the Upmos platform.
- Terms of Use — Master agreement covering all users
- Privacy Policy — How we collect, use, and protect your data
- Cookie Policy — Cookies, tracking, and consent
- Acceptable Use Policy — What you may and may not do on the platform
- Disclaimer — Limitations on warranties and information accuracy
- End User License Agreement (EULA) — License to use Upmos software
- All Access Terms of Use — Additional terms for All Access subscribers
- Community Guidelines — Behavioral standards for all participants
Privacy & Data
Privacy rights, data processing, and regulatory compliance for personal data.
- GDPR Compliance Policy — Rights for EU/EEA residents
- CCPA/CPRA Compliance Policy — Rights for California residents
- California Consumer Notice — CA-specific disclosures
- U.S. State Privacy Rights Hub — VA, CO, CT, UT and other state rights
- NY SHIELD Act Compliance — New York data security requirements
- PIPEDA Notice — Canada — Privacy rights for Canadian residents
- UK GDPR Notice — Privacy rights for UK residents
- Data Processing Agreement (DPA) — GDPR Article 28 processor agreement
- Data Processing Addendum — Advertising — Vendor advertising DPA
- PCI DSS & Data Security Policy — Payment card data protection
- Security & Breach Notification Policy — Incident response and notification
- AI & Algorithmic Disclosure — How algorithms affect your experience
Buyers
Policies governing purchases, returns, disputes, and consumer rights.
- Return and Refund Policy — How to return items and receive refunds
- Shipping Policy — Delivery timelines, carriers, and responsibilities
- Hazardous Materials Shipping Policy — Special shipping rules for regulated items
- International Trade & Customs Policy — Duties, tariffs, and customs
- Buyer-Seller Dispute Resolution Policy — How Upmos mediates buyer-seller disputes
- Chargeback Policy — How payment-card chargebacks are handled
- Counterfeit & Authenticity Guarantee — Our 100% refund guarantee on fake items
- Buyer Account Suspension Policy — When and how buyer accounts are suspended
- Buy Now, Pay Later Disclosure — BNPL terms and disclosures
- Gift Card Terms — Upmos gift card rules
- Refer-a-Friend Program Terms — Referral rewards and eligibility
- Cash Back Policy — Cash back program terms
- Go Membership Policy — Upmos Go membership terms
- Reward & Membership Policies — Loyalty points and rewards
- Subscription & Recurring Payment Policies — Auto-renewal, cancellation, billing
Sellers & Vendors
Policies governing marketplace sellers, vendors, and their obligations.
- Marketplace Participation Agreement — Core seller agreement
- Seller Agreement / Vendor Contract — Detailed vendor contract
- Seller Onboarding & Verification Policy — How sellers are verified
- Seller Performance Standards Policy — Performance metrics and expectations
- Vendor Code of Conduct — Behavioral standards for sellers
- Vendor Payout and Settlement Policy — How and when sellers get paid
- Vendor Termination and Suspension Policy — Account suspension process
- Vendor Insurance Requirements — Required coverage for sellers
- Order Cancellation & Return Policy (Sellers) — Seller obligations on returns
- Seller Tax Compliance Agreement — Tax obligations for sellers
- Vendor 1099-K Reporting Policy — IRS 1099-K reporting rules
- Product Listing Guidelines — Requirements for product listings
- Seller Photo & Media Standards — Image and video requirements
- Flash Sale & Promotions Policy — Rules for running sales and discounts
- Price Integrity & Anti-Manipulation Policy — Prohibited deceptive pricing tactics
- Prohibited & Restricted Products Policy — What cannot be sold on Upmos
- Product Safety and Compliance Policy — Safety standards for listed products
- Brand Registry & Trademark License Agreement — Trademark holder protections
- Fulfillment & Logistics Agreement — Fulfillment partner terms
- Non-Disclosure & Confidentiality Agreement — Confidentiality obligations
- Trust and Safety Policy — Platform safety framework
- Content Moderation Policy — How content is reviewed and removed
- Anti-Discrimination Policy — Equal treatment requirements
Compliance & Regulatory
Federal, state, and international legal compliance policies.
- INFORM Consumers Act Notice — High-volume seller verification compliance
- CAN-SPAM Email Policy — Commercial email compliance
- SMS & TCPA Consent Policy — Text message consent and opt-out
- Review Integrity & Endorsement Policy — FTC endorsement guidelines compliance
- Modern Slavery & Anti-Human Trafficking Statement — UK Modern Slavery Act compliance
- OFAC & Sanctions Compliance Policy — Trade sanctions screening
- AML/KYC Policy — Anti-money-laundering verification
- EU Digital Services Act Compliance — DSA Article 14 obligations
- California Prop 65 Warning — Chemical exposure warnings
- Marketplace Facilitator Tax Notice — Sales tax collection obligations
- Tax Compliance Policy — Platform tax obligations
- Intellectual Property & Anti-Counterfeiting — DMCA and IP enforcement
- DMCA Policy — Copyright takedown process
- Age Restriction & COPPA Compliance — Children’s privacy protections
- UGC Policy — User-generated content terms
- Payment Methods and Security — Accepted payment types and security
Programs & Partnerships
Policies for special programs, developers, and affiliates.
- Affiliate Program Terms — Affiliate commission and eligibility
- Advertising & Sponsored Products Terms — Paid placement and ad standards
- API & Developer Terms of Service — API usage rules and rate limits
- Service Level Agreement (SLA) — Platform uptime and support commitments
Accessibility, Ethics & ESG
Our commitments to inclusion, sustainability, and ethical operations.
- Accessibility Statement — WCAG 2.1 compliance commitment
- Accessibility Compliance Policy — Detailed a11y standards
- DEI Statement — Diversity, equity, and inclusion commitments
- ESG & Sustainability Policy — Environmental and social governance
- Whistleblower & Reporting Policy — Anonymous reporting channel
Legal Contact
- Legal & Compliance
- legal@upmos.com
- Privacy Requests (GDPR/CCPA)
- privacy@upmos.com
- IP & Takedown Requests
- ip@upmos.com
- Dispute Escalation
- disputes@upmos.com
- Mailing Address
- Upmos Inc., 9896 Bissonnet St, Houston, TX 77036
